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NATS outage 

NATS outage 

by | Sep 19, 2026

The CAA’s independent review panel asked Transport Focus to speak with those who were impacted by the disruption caused by the NATS outage at the end of 2023, and to apply their experience to this specific situation. Define supported this exercise by conducting...
Post-pandemic travel

Post-pandemic travel

by | Feb 24, 2021

‘How can we support the UK public to return to public transport after a global pandemic?’ As the UK emerges from the extraordinary circumstances of national lockdowns while dealing with the ongoing pandemic risks, the UK’s watchdog for travel users asked us to...